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Sometimes you may encounter paper jam error while printing and you can’t remove the paper from the transport unit. The paper remains inside the machine. However, the following explains how to fix paper jam in printer. 1. First, you should know that the power cannot be turned off while the printer is sending or receiving a fax, or when received fax is being stored in the machine’s memory. Ensure the machine has completed sending or receiving all the faxes then disconnect the power cord. If you need to turn off the printer during printing to fix paper jam, cancel all...

If a printer does not recognize a newly installed toner cartridge, the cause can be as simple as packaging material that was not removed, an incorrectly seated cartridge, a model mismatch, or a cartridge-chip communication issue.1. Confirm the cartridge is correct for the printerCheck the printer model and the cartridge number before installation. Similar-looking cartridges are not necessarily interchangeable.2. Remove all protective packagingFollow the cartridge instructions and remove the shipping seal, protective cover, or pull tab if the product uses one. Do not touch electrical contacts or imaging surfaces unnecessarily.3. Reseat the cartridgeTurn the printer off if the manufacturer's instructions...