Terms of service
1. Overview
This website is operated by Catch Supplies.
Throughout the site, the terms “we,” “us,” and “our” refer to Catch Supplies.
Catch Supplies provides customers with access to our website, products, services, and related purchasing services, subject to the terms, conditions, policies, and notices stated in this agreement.
By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these terms, you should not access our website or use our services.
2. Company Information
Catch Supplies is operated by:
Reliable Print Limited
Business Address:
A22, RM A, 10/F, Prince Industrial Building,
706 Prince Edward Road East,
San Po Kong, Kowloon,
Hong Kong
Customer Support Email:
3. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or jurisdiction, or that you have obtained permission from a parent or legal guardian to use this website.
You may not use our products or services for any illegal or unauthorized purpose.
You must not transmit viruses, malware, harmful code, or attempt to interfere with the security or operation of our website.
A violation of these Terms may result in termination of your access to our services.
4. Products and Product Information
Catch Supplies offers printer ink cartridges, toner cartridges, and related printing supplies.
We make every effort to ensure that product descriptions, specifications, images, pricing, availability, and compatibility information are accurate and current.
However, we do not guarantee that all information on our website is completely error-free.
We reserve the right to:
- Update product information
- Modify prices
- Change product availability
- Discontinue products
- Correct errors or inaccuracies
without prior notice.
5. Product Compatibility Disclaimer
Many products sold by Catch Supplies are compatible replacement products designed to work with specific printer models.
References to printer brands, models, cartridge numbers, or OEM part numbers are provided only for compatibility identification purposes.
Catch Supplies is an independent supplier and is not affiliated with, authorized by, endorsed by, or sponsored by original equipment manufacturers unless explicitly stated.
Customers are responsible for verifying printer compatibility before placing an order.
If you are unsure whether a product works with your printer, please contact our customer support team before purchasing.
6. Pricing and Payments
All prices displayed on our website are shown in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and availability are subject to change without notice.
We reserve the right to refuse or cancel any order due to:
- Incorrect pricing information
- Product availability issues
- Suspected fraudulent activity
- Unauthorized purchasing behavior
If an order is canceled after payment has been processed, a full refund will be issued.
7. Order Acceptance and Cancellation
Submitting an order through our website does not guarantee acceptance.
Catch Supplies reserves the right to review, refuse, or cancel any order at our discretion.
Reasons for cancellation may include:
- Incorrect billing or shipping information
- Suspected fraud
- Duplicate orders
- Reseller or unauthorized bulk purchasing activity
If your order is canceled, we will notify you using the contact information provided during checkout.
8. Shipping
Orders are fulfilled through our U.S.-based warehouses located in:
- California
- South Carolina
Shipping and delivery information is provided in our Shipping Policy.
By placing an order, you acknowledge and agree that delivery times are estimates and may be affected by circumstances outside our control.
For complete shipping details, please review our Shipping Policy.
9. Returns and Refunds
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
Customers must review our return requirements before submitting a return request.
We reserve the right to refuse returns that do not meet our stated return conditions.
10. Warranty
Eligible products purchased from Catch Supplies may be covered by a limited warranty, as specified on the applicable product page or other published store policy.
Warranty coverage, duration, and exclusions may vary depending on the product type and purchase conditions.
If you have questions about warranty coverage for a specific product, please contact Catch Supplies customer support before making a claim.
11. Accuracy of Information
We are not responsible if information provided on this website is inaccurate, incomplete, or outdated.
Website content is provided for general information purposes only and should not be relied upon as the sole basis for purchasing decisions without independent verification.
We reserve the right to update website content at any time.
12. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services.
These third-party resources are provided for convenience only.
Catch Supplies does not control and is not responsible for the content, privacy practices, security, or policies of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
13. User Accounts and Information
If you create an account with Catch Supplies, you are responsible for maintaining the confidentiality of your account information.
You agree to provide accurate, complete, and current information when placing orders or creating an account.
You are responsible for all activity conducted through your account.
14. Prohibited Uses
You are prohibited from using this website or its content:
- For any unlawful purpose
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false information
- To upload harmful code or malware
- To interfere with website security
- To collect personal information of other users without permission
- To engage in fraudulent activities
We reserve the right to terminate access for users who violate these restrictions.
15. Intellectual Property Rights
All content on this website, including but not limited to:
- Text
- Images
- Graphics
- Logos
- Website design
- Product descriptions
- Marketing materials
is owned by or licensed to Catch Supplies and protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Catch Supplies and Reliable Print Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of our website
- Purchase or use of products
- Website errors or interruptions
- Product compatibility issues caused by incorrect information provided by customers
Our liability shall be limited to the amount paid by the customer for the applicable product or order.
17. Indemnification
You agree to indemnify and hold harmless Catch Supplies, Reliable Print Limited, and their employees, partners, service providers, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:
- Your violation of these Terms
- Your misuse of our website
- Your violation of applicable laws
- Your infringement of third-party rights
18. Governing Law
These Terms of Service and any separate agreements provided by Catch Supplies shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
19. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will become effective immediately after being posted on this page.
Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
20. Trademark Disclaimer
All brand names, trademarks, logos, and product names mentioned on this website are the property of their respective holders.
Such brand names and trademarks are used solely for descriptive, identification, and compatibility reference purposes.
References to brands including but not limited to HP®, Canon®, Brother®, Epson®, Lexmark®, Samsung®, Xerox®, and other printer manufacturers do not imply any affiliation, authorization, endorsement, sponsorship, or partnership with these companies.
Catch Supplies is an independent supplier of compatible and replacement printing products.
21. Contact Information
Email: support@catchsupplies.com